A Host of Integrated Research, Marketing, and Consulting Solutions

Research

  • + Survey Research
    + Focus Groups
    + Mystery Shopping
    + Customer Experience Tracking
    + Employee Satisfaction & Engagement

  • + Customer Segmentation
    + Customer Journey Mapping
    + Customer Loyalty Modeling
    + Competitive Intelligence

  • + Product/Service Evaluation
    + Concept Testing
    + Website & App Assessment/ Audit

Marketing

  • + Public Relations & Communications
    + Messaging Development
    + Media Training
    + Social Media Planning + Management
    + Influencer Marketing + Management

  • + Brand Identity Development
    + Persona Development
    + New Product Development
    + Product and Sales Training

  • + Online Reputation Management
    + Website Design + Development
    + Digital + Traditional Advertising
    + SEO + SEM Implementation

Consulting

  • + Market Planning + Market Entry
    + Mission, Vision, Value Proposition
    + Business Strategy
    + New Product Development

  • + Employee Engagement
    + Process Management
    + Sales Analysis + Optimization
    + Staff Development + Training

  • + Marketing Strategy
    + Brand Identity Development
    + Marketing Audit + Evaluation
    + Messaging Strategy

Our Solutions Are…

Faster.

Our institutional knowledge and relationships enable us to act quickly and efficiently to understand market needs and gaps.

Simpler.

Our deep analytical expertise and easy-to-use insights tools effortlessly surface problems, allowing us to develop strategic plans.

Actionable.

From operations, sales, and marketing, our team’s extensive experience allows us to launch marketing communications campaigns that deliver ROI.

What Our Clients Are Saying

  • “Fortitude understands our client-focused mission as well as our business objectives. They play a key role as our partner in both customer engagement measurement and in developing tools and messages to help drive our business forward. The Fortitude team helps us identify actionable information to differentiate our service offerings and to drive performance.”

    -Matthew DiGiovanni

    Chief Marketing Officer, NorthStar Memorial Group

  • "Fortitude has been a great partner, supporting marketing initiatives at both a strategic and tactical level, and helping us come up with creative strategies to reach our target audience."

    -Steve Moretti

    Electra Meccanica

  • "Our collaboration with Fortitude allows members to tap into their marketing expertise and resources that were previously outside of their reach. Fortitude helps our members gain the marketing advantages they need to thrive in a competitive environment."

    -Eddie Pitt

    The Commander Initiative

  • "Fortitude has helped us develop our marketing strategy from branding and package design to web presence to social media. They have demonstrated time and again they are dedicated to ensuring our brand reaches our target market effective and efficiently. They are a key part of our team and a trusted guide."

    - Kevin Gusinow

    Principal and Director of Investor Relations, Gnarly Premium Jerky

  • "The Fortitude and Foresight Customer Engagement program is thorough, insightful, and gives us information we need to help our locations manage their business."

    -Lindsay Granson

    Funeral Industry Executive

  • "We looked to enter the U.S. market and enlisted the help of Fortitude to help us with both the research of understanding the U.S. market, as well as a marketing plan to roll out so we could reach those. They were great to work with and we had good success with them. Three years later we are still growing and it’s many thanks to the team at Fortitude. We really recommend them for anyone to do to research or marketing plans."

    - Tracy Rossetti

    MyBabbo

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